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Store Policy

Customer Care

At Hamayz, we are committed to prioritizing our customers' needs and delivering exceptional service. Our customer care policy is crafted to that you feel confident and throughout your shopping experience. Should you have any questions or concerns, feel free to contact us via email info@Hamayz.com or by phone at +91 8289914306. We are dedicated to assisting you and ensuring your complete with every purchase.

Privacy & Safety

1. Introduction

Welcome to Hamayz! We value your privacy and are committed to protecting your personal information. This Privacy and Safety Policy outlines how we collect, use, store, and safeguard your information when you shop on our platform.

2. Information We Collect

We may collect the following information when you use our services:

  • Personal Information: Name, email address, phone number, shipping address, and payment details.

  • Usage Data: Information on how you navigate and use our website, including IP address, browser type, and access times.

  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience on our website.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you regarding your purchases, account, or customer service inquiries.

  • Improve our website, services, and customer experience.

  • Send you promotional offers and updates, only if you opt-in.

4. Sharing Your Information

We do not sell or share your personal information with third parties for their marketing purposes without your consent. We may share your information with:

  • Service Providers: Companies that help us process payments, ship products, or perform other business functions.

  • Legal Requirements: When required by law, to comply with legal processes, or to protect our rights and safety.

5. Security Measures

We take your security seriously and implement the following measures:

  • Data Encryption: All transactions are secured with SSL encryption.

  • Access Control: Only authorized personnel have access to your personal information.

  • Regular Security Audits: We regularly review our security practices to protect your data.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications.

  • Request a copy of the data we hold about you.

7. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you by email.

9. Contact Us

If you have any questions about this Privacy and Safety Policy, please contact us at info@hamayz.com.

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