Shipping policy
Shipping Policy for HAMAYZ SPICES
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Thank you for choosing HAMAYZ SPICES for your shopping needs. We are committed to providing you with a seamless and reliable shipping experience. Please review our shipping policy to understand the terms and conditions related to the shipment of your orders:
1. Order Processing Time
We will ship the purchased products within 48 hours of receiving the order. In most cases, we aim to dispatch your order within 24 hours. However, please allow for a maximum processing time of 48 hours.
2. Shipment Tracking
For your convenience, shipment tracking details will be promptly sent to the email address provided during checkout immediately after dispatch. This will allow you to monitor the status and location of your package in real-time.
3. Free Shipping Eligibility
PAN India Free Shipment (applicable only for Organic Spices) is applicable for orders valued at or above Rs. 1000. If your order meets or exceeds this value, you will enjoy free shipping for delivery to any location within India.
4. Shipping Methods
We work with trusted and reputable shipping carriers to ensure the safe and timely delivery of your orders. The choice of the shipping carrier may vary depending on your location and the size/weight of the package.
5. Estimated Delivery Times
The estimated delivery time for your order will depend on your location (typically 3 – 10 days). We make every effort to provide accurate delivery estimates, but please note that unforeseen circumstances (e.g., weather conditions, holidays) may occasionally affect delivery times.
6. Shipping Charges
For orders below Rs. 1000 in value, shipping charges will apply. The exact shipping cost will be calculated and displayed during the checkout process, allowing you to review and confirm before completing your purchase.
7. International Shipping
Currently, we primarily offer shipping services within India. For international shipping inquiries, please contact our customer support team at info@hamayz.com., and we will do our best to assist you.
8. Contact Us
If you have any questions or require further assistance regarding your shipment or our shipping policy, please feel free to contact us at info@hamayz.com. Our dedicated customer support team is here to assist you.
Please note that this shipping policy is subject to change, and any updates will be communicated on our website. At HAMAYZ SPICES, we prioritize the prompt and secure delivery of your orders to enhance your shopping experience with us. Your satisfaction is important to us, and we strive to make every aspect of your interaction with our brand a positive one.